It seems like they really care.
Tim fin ally called and was extremely ruDE and loud and stated he did not make a mistake, but rather I was trying to pull a con and all but straight called me a liar. He yelled so loudly over top me I couldn't get a word in..I hung up.
I have never been treated so harshly and never has it cost as much money. This is the worst ever insurance business I have ever encountere
Called Tim Monday after renting a car and traveling back. He did not take my call. When a claims specialist called I informed them of my dilema. He said he would relay my messay to Tim.
He made a simple clerical error on my policy. I was out of town at the time so my only correspondence was throught telephone and email..when I did not receive a confirmation of my policy, I made repeated attempts to call his office and he never got on the phone or returned my calls..an associate said it was emailed and I told her fine but I didn't receive it could it please be resent..I never got it. I was prepaying the next day to return home to VA so I was going to walk into the office and find out what was going on..the next day poor roads under construction caused me to break my motor mount..
When I called road side assistance they informed me that I did not have it on my policy nor renters insurance..would have to wait till Monday when Rims office would reopen. Was told to pay out of pocket and keep receipts for reimbursement.
7 days have gone by..I am out of pocket over $1500. Repeated attempts to corporate and not one person has called back. They cancelled my policy immediately after.
Tim Burnette State Farm Insurance Agent is a US Insurance Agency based in Bristol, Virginia. Tim Burnette State Farm Insurance Agent is located at 2940 Paulena Dr #1, Bristol, VA 24201, USA.
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