My daughter and I had appointments for full set and basic pedicure and we were there for 3 hours and 40 minutes! The ladies working there were very nice and I liked them but, they were exhausted and hungry they had been working all day with no lunch break. The manager or owner needs to staff this place. There were only 2 working there the night before 3 local proms and 1 of them could only do pedicures. While we were there they turned at least 12 people away because of the wait time. I honestly don't see how they will stay in business. if they don't have more people to staff the place. I have a tight schedule and that's just way too long to spend to get nails done.
If you want a half ass pedicure, this place is for you. I got the spa.... what a joke. She didn't do the foot massage, or the cuticles. I could have done this at home myself!! 2 young girls that don't know what they are doing. Beware....
What a crappy-ass pedicure. Uneven, ugly polishing (even after 16 coats where another gal tried to fix it). Didn't clip my cuticles, scrub my feet or clean up good under my toenails. Absolutely will not return or recommend to anyone. Waste of money and time (I waited 40 minutes to be seen and soaked for 35 minutes to the point the water became cold). $30 only to head home and repaint them myself.
The staff was friendly and they did a wonderful job on my nails!
Horrible service. I walked in and one of the girls who works there's friend asked what I wanted.. ? I said I want shellac done and she went back to tell her friend "sorry you can't seem to eat lunch at all today people keep walking in with no appointment, this woman out here wants shellac." And shrugs her shoulders like she's unsure of what to tell me to get me to go away? Your door shouldn't say you take walk ins if you're going to be pissy over it. The girl rushed through and my nails looked awful then asked me how much of a tip I was going to leave when she swiped my card.. umm NONE.
True Nails is a US Hair Care Studio based in Bristol, Virginia. True Nails is located at 1318 Euclid Ave #4, Bristol, VA 24201, USA.
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