Rebecca B. is a Star! I first went in to check out an inexpensive 4-drawer chest of drawers to stick in the closet (saving bedroom floor space!) and got the wife to meet me there later, now the Sales Order totals over $3k and my new recliner will be motor-driven and the head rest even tips up for better viewing of Formula 1 aces on the big screen! My wife is happy with her new Queen Anne chair, too.
Poor customer service. I had scheduled a delivery for 10am and left work to receive it. They never came. 30 minutes later I called and the guy said “sorry, that’s my fault”. Won’t be buying anything from them in the future.
Google says I was there 2 days ago, not quite ...I've been there 3 days in a row! AND, our order should be delivered next week.
Great experience buying from Midway Furniture! Their prices are "so low"! And their selection is not limited to the showroom--they have many more options they can show you. [Was able to buy Ashley furniture for less.] Last but not least, they have a very friendly and ready-to-help staff. Don't miss checking out Midway!
Their products seem to have reasonable prices, but I have to wonder how high their quality is if the prices are that low. Oh well, neither one matters if you can't get someone to help you in the first place.
Midway's website is not updated regularly, so they list items in stock that are unavailable or discontinued. When I asked the customer service associate about it, she said "Oh, it sounds like we need a suggestion box, don't we? Too bad we don't have one." And then she walked away. I came in to the store with the intention of finding something similar to the item I asked about, and would have been willing to consider other options. But hell, if you aren't going to offer decent customer service, I ain't going to beg you for it.
Great to deal with, best prices in the area! I have found many great items and pieces for our home here over time!
Midway Furniture is a US Lodging based in Bristol, Virginia. Midway Furniture is located at 2890 Lee Hwy, Bristol, VA 24202, USA.
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